Does Fairfax Cryobank have a return policy?

You may return any unused specimens purchased that have never left Fairfax Cryobank to receive a partial refund. Please note that our Vial Buy Back program is not offered on specimens that have been transferred by the original owner, to clients whose insurance or fertility benefits provider paid Fairfax Cryobank directly for specimens, or on specimens that have been shipped out. Other exceptions may apply.