I need to place an order for donor sperm, do I place the order with you or do I contact my physician?

Your Licensed Physician/Practitioner has set up his or her account with Fairfax Cryobank with their order billing preference: patient pre-pay or physician bill. Most of our accounts allow patients to contact us with their payment information. Your healthcare provider should inform you how they wish for you to place your order.

If you are paying for the order, please contact us directly by calling Client Services or ordering online. If this is your first order, we do suggest you place your order over the phone so that you become familiar with the ordering process. If your physician is billing his or her office for the order, then someone from his or her office will place the order for you.