Help CenterORDERING AND SHIPPING
What is required in order for me to pickup? Can I have someone else pickup for me? How many sperm vials do I need to order?I need to place an order for donor sperm, do I place the order with you or do I contact my physician?What should I do once I place my order?Do you ship overseas?When do I need to place my order?I'm not sure when my procedure is scheduled but want to go ahead and order donor sperm, what are my options?I have selected a donor but am not completely ready to place my order, can you hold units?How are the sperm specimens shipped?When will my order arrive via FedEx?I need to ship to another country. How is that done?Do you ship sperm specimens on dry ice?How long are the specimens maintained frozen in the shipping tanks?Can I exchange my vials?